Sanford & Tatum Insurance Agency Once Again Qualifies as a "Best Practices" Agency

Sanford & Tatum Insurance Agency, a division of HeritageRM and one of the largest independent agencies in the Southwest, has again qualified as an Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) Best Practices Agency. This allows Sanford & Tatum to continue to be a part of an elite group of independent insurance agencies around the United States that qualify for the “Best Practices” study group. IIABA and Reagan Consulting, a management consulting firm based out of Atlanta, began producing the Best Practices Study in 1993 to examine the top performing agencies across the country. The study compiles benchmarking data on the key metrics of agency performance and value including revenue growth and profitability, financial stability, expense management, and sales and operations productivity. There were 1,790 independent agencies nominated to participate in the Best Practices Study this year, and 400 firms submitted full data. After all submissions were ranked objectively on 33 performance factors, only 254 agencies scored high enough to qualify as a Best Practices Agency. This isn’t the first time Sanford & Tatum has been recognized for its cutting-edge strategies. Sanford & Tatum first received the Best Practices designation in 2013 and has retained the status ever since. “We are proud to once again receive confirmation that our staff performs at a level with the most outstanding insurance agencies in the Country,” said Co-CEO Diannah Tatum. “The Best Practices designation is our industry’s acknowledgement that Sanford & Tatum Insurance is doing the right things for our customers!” The annual Best Practices Study was created as an initiative to help independent agents build the value of their agencies. Today, the annual updates provide important financial and operational benchmarks, and the study is recognized as one of the most thoughtful, effective and valuable resources ever made available to the industry.

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About Sanford & Tatum Insurance

Sanford & Tatum Insurance Agency, a division of HeritageRM and an IIABA Best Practices Agency, was founded in 1935 in the developing town of Lubbock, Texas by C. A. Sanford and his son, Marion. As the young community became an established university town, the Sanford & Tatum Insurance Agency grew into an outstanding regional resource, offering comprehensive insurance protection and superior service to businesses and individuals in many states. The leadership of the agency passed to the third generation when Douglas Sanford became president in 1972. Diannah Tatum's 30-year contribution was recognized in 2007 with the addition of her name. In 2015, Michael Tatum became a partner in the agency and was joined by Rhonda Thomack and Mark Williams in 2016. On January 1, 2016, NCW Insurance and Sanford & Tatum Insurance Agency completed a share exchange agreement to create the combined entity of HeritageRM. With similar values and philosophies, both value driven agencies decided to pull their resources together in order to be a stronger force in West Texas. HeritageRM has locations in Lubbock, Amarillo, Burnet, Claude, Dalhart, Fort Worth, Plano, and Snyder, making us the largest agency west of Dallas. The merger between Sanford & Tatum Insurance Agency and NCW Insurance extended the combined 178 years of experience and resources to clients, while offering the long-standing heritage of service and support our clients have come to trust. For more information about Sanford & Tatum, a division of HeritageRM, please visit our website at www.sanfordtatum.com. Our Corporate Office is located at 5241 98th Street in Lubbock, Texas. ###